Your product isn’t the problem. The store is.

E-commerce

E-commerce

Brand identity, Shopify build, and lifecycle email — then ongoing conversion work measured against your real conversion rate, not a screenshot of a dashboard.

DTC, CPG, and marketplace brands.

Skin and Bone storefront and packaging built by Lunova Creative.

What’s broken

What’s broken

01

“Traffic is fine. Conversion isn’t.”

Paying to send people to a page that doesn’t convert is the most expensive mistake in e-commerce, and it hides behind a healthy-looking traffic chart.

02

“The brand doesn’t justify the price.”

In a category where the product is comparable, presentation is the entire competitive advantage. A premium price needs a premium reason.

03

“Email is a discount code every two weeks.”

Welcome, abandoned cart, browse abandonment, post-purchase, winback. Most stores have one of five and wonder where repeat revenue went.

What gets built

What gets built

01

Brand identity

Positioning, voice, visual system, packaging direction, and a guide so it stays consistent across store, ads, and email.

02

Shopify storefront

Built custom against the brand system, not a purchased theme with the colors swapped.

03

Product page and checkout work

Offer framing, objection handling, social proof placement, subscription presentation, friction removal.

04

Klaviyo lifecycle flows

Welcome, abandoned cart and checkout, browse abandonment, post-purchase, winback, replenishment, with on-site capture and a branded template system.

05

Review and UGC systems

Reviews requested automatically after delivery, displayed where they affect the decision.

06

Ongoing conversion optimization

Hypothesis, implementation, test, adopt or revert. Measured against a baseline captured before anything changes.

How it runs

How it runs

01

Baseline

Current conversion rate, AOV, revenue per session, and flow performance captured before work starts, so improvement is provable.

02

Build

Brand, storefront, and flows as a fixed-price scope, phased so you can stop or continue at each gate.

03

Optimize

Ongoing conversion work, monthly written reporting, and a standing call cadence. For ongoing work, revenue share or equity is often a better structure than a retainer — Lunova gets paid when the store grows.

  • Shopify storefronts

  • Conversion rate, measured

  • Klaviyo lifecycle flows

  • Packaging direction

  • Product page rebuilds

  • Review and UGC systems

  • Revenue share available

Questions

Questions

Do you take revenue share?

For ongoing conversion work, often yes, with a verified baseline and a defined buyout clause. Flat fees pay for activity; revenue share pays for results.

We’re on a platform other than Shopify.

How fast do results show?

Can you do Amazon too?

Find out what your store is losing at each step.

Send the URL. You’ll get a specific list of what’s costing you conversions, in priority order.